Guard privacy policy

Northsight. Last updated 11 August 2026.

Guard watches a Shopify store's catalogue for changes to product prices and stock quantities, works out how much stock value each change affects, and emails the merchant when a change is significant. This policy explains exactly what Guard stores and why.

Guard does not access customer data

Guard requests read_products, read_inventory and write_products only. It does not request, receive, read or store customer names, email addresses, shipping addresses, phone numbers, payment details or order records. Guard has no access to your customers.

What Guard stores

DataWhyKept for
Store domain and Shopify access token To connect to your store and receive change notifications Until you uninstall
Alert email address you enter To send you alerts. Nothing else. Never shared, never marketed to Until you uninstall
Product and variant IDs, titles, SKUs, prices, quantities The baseline Guard compares against. Without a previous value there is nothing to detect a change from and nothing to restore Until you uninstall
Alert history, including a snapshot of previous prices and quantities So the one click undo in your alert email can restore the earlier values Until you uninstall
Subscription status and trial dates To know whether your subscription is active Until you uninstall

Undo links

Each alert email contains a single use undo link. Guard stores only a cryptographic hash of that link's token, never the token itself, so the working link exists only in your email. A used or expired link is refused.

Who Guard shares data with

Guard sells nothing and shares nothing for advertising. Data passes only to the services required to run it:

Deletion

Uninstalling Guard from your Shopify admin stops all processing immediately. Guard implements Shopify's mandatory compliance webhooks, and on a shop/redact request it deletes the store's records and then re reads the database to confirm the deletion actually happened before reporting success. You can also request deletion at any time using the contact address below.

Security

All traffic is over HTTPS. Every incoming request from Shopify is verified with an HMAC signature before it is acted on, and requests failing verification are rejected. Access tokens are stored in a database not reachable from the public internet.

Where data is held

Guard's database and functions are hosted with the providers listed above, which operate across multiple regions. Guard is operated from New Zealand.

Changes to this policy

If this policy changes materially, the date at the top of this page changes and, where the change affects what Guard stores or who it shares with, merchants with an active installation are notified by email.

Contact

Questions, or a deletion request: support@northsight.app